Privacy Policy

1. Information We Collect

We collect only the information necessary to provide and improve our services. This may include:

a. Personal Information

• Name, email address, business name, and contact details
• Billing and payment information (processed through third-party platforms)
• Any content or documents you share with us for documentation purposes

b. Technical Information

• IP address, browser type, device information
• Pages visited, time spent on site, and referral sources (via cookies or analytics tools)

2. How We Use Your Information

We use your data to:

• Deliver our documentation services
• Respond to inquiries or support requests
• Manage payments, invoices, and service agreements (via Cash or Bank Transfer)
• Improve our website and user experience
• Send important updates (e.g., service notices, policy changes)

We do not sell, rent, or trade your personal information to third parties.

3. Third-Party Services

We currently do not use third-party payment processors. All payments are handled manually via Cash or Bank Transfer. However, we may use trusted third parties for:

• Website analytics
• Email communication tools

These third parties receive only minimal data as needed and are bound by privacy obligations.

4. Data Retention

We retain your personal data only as long as needed to:

• Fulfill our contractual and legal obligations
• Provide ongoing services (for subscriptions or recurring documentation)
• Maintain historical records of work performed (unless otherwise requested)

If you terminate your services, we may retain limited data for legal or accounting purposes.

5. Data Security

We implement reasonable security measures to protect your data from unauthorized access, loss, or misuse. While no system is 100% secure, we take data protection seriously and update our practices regularly.

6. Cookies & Tracking Technologies

Our website uses cookies to enhance your browsing experience and understand user behavior. You can choose to disable cookies in your browser settings, but it may affect website functionality.

7. Your Rights

Depending on your location, you may have rights to:

• Access the personal information we hold about you
• Request corrections or deletion
• Withdraw consent or restrict processing

To exercise these rights, contact us at info@docusourcery.com.

8. Children's Privacy

DocuSourcery does not knowingly collect information from children under the age of 13. If we discover such information has been collected, it will be deleted promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated on our website or directly via email. Continued use of our services implies acceptance of the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at info@docusourcery.com.